FAQ
Frequently Asked Questions
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How long does the booking process take? What methods of payment accepted? Can I use more than one payment method to pay for a reservation? And more.
Frequently Asked Questions
Why our platform is the perfect
Choice for your rentals needs
Japek Investments LTD is a UK-based company specializing in short-term rental apartments. We offer a range of well-maintained properties to suit different needs and budgets.
Our apartments are located in prime areas throughout the UK, ensuring easy access to local amenities and transportation.
We offer a variety of apartments, including studio, one-bedroom, two-bedroom, and larger family-sized units. Each apartment is fully furnished and equipped with modern amenities.
You can book an apartment directly through our website by selecting the desired property and dates. Alternatively, you can contact our customer service team for assistance with your booking.
We accept major credit cards, debit cards, and bank transfers. For long-term stays, we also offer flexible payment plans.
Check-in is typically from 3:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out can be arranged upon request, subject to availability.
Upon confirmation of your booking, you will receive detailed instructions on how to check in, including key collection and access codes if applicable.
Yes, you can extend your stay subject to availability. Please contact our customer service team as early as possible to arrange this.
Yes, all utilities, including electricity, water, and internet, are included in the rental price.
Yes, we offer regular cleaning services for our apartments. The frequency of cleaning can be arranged based on your preference.
Many of our properties offer secure parking facilities. Please check the specific apartment listing for parking availability and details.
Our cancellation policy varies depending on the length of stay and the specific property. Please refer to the terms and conditions provided during the booking process or contact our customer service team for details.
Our pet policy varies by property. Please check the individual apartment listing or contact us directly to confirm if pets are allowed.
In case of an emergency, please contact our 24/7 emergency hotline provided in your booking confirmation. For immediate assistance, dial the local emergency services number.
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